Shipping Policy

We deliver furniture right across the UK, making it easy and worry-free to give your home a fresh new look.

What you pay for delivery depends on your location and the size of your order.

There is no minimum order value.

Timescales vary depending on the item ordered:

These times are estimates. If anything affects your delivery date, we'll let you know as soon as possible.

Customised or made-to-order sofas are made specifically to your requirements. Once an order has gone into production, it cannot be cancelled. Because these items are built to order, this will be made clear to you before your order is confirmed.

There are no additional delivery charges simply because an item is heavy.

Our standard delivery service is to the front door only. Before placing your order, it is your responsibility to make sure all items will fit through doorways, entrances, hallways, staircases, lifts, and any other access points. Please check all relevant measurements carefully before ordering.

For deliveries to flats or apartments, we are not responsible for taking items upstairs or into the property where there is no suitable working lift or safe access. If a lift is unavailable, out of order, too small, or otherwise unsuitable for the furniture, we are not responsible for carrying items upstairs. If furniture cannot fit through a doorway, entrance, staircase, hallway, lift, or other access point, this remains the customer's responsibility.

If you wish to return an eligible item, the return/collection cost will be charged to you at the same rate as the applicable delivery charge. An additional £75 restocking fee will also apply. For full details of what can be returned and how, please see our Returns Policy.

If you have any questions about delivery, tracking your order, or delivery charges, our friendly support team is happy to help. We're always glad to help and to make sure your furniture reaches you safely and on schedule.