Customer Protection

Shipping Policy

At Ideal Carpets & Furniture, we're dedicated to offering a dependable, efficient delivery service so that you're completely happy with your order.

14 Day Returns

Cancel within 14 days of receiving your Express Goods

Full Refund

Get your money back using the same payment method

Original Condition

Items must be unopened, unassembled and unused

Written Notice

Simply send us a clear written cancellation request

1

UK-Wide Delivery

We deliver furniture right across the UK, making it easy and worry-free for customers to give their homes a fresh new look.

2

Delivery Costs

What you pay for delivery depends on where you are and how large your order is. Your exact delivery charge will be shown at checkout, so you'll always see it before finalising your purchase.

3

Need a Hand?

If you have any questions about delivery, keeping track of your order, or delivery charges, our friendly support team is on hand to help. Phone: +44 113 248 7070. Email: idealfurniture@gmail.com. We're always glad to help and to make sure your furniture reaches you safely and on schedule.