Last updated: August 19, 2026. At Ideal Carpets & Furniture, we stand behind the quality of what we make and want every customer to be genuinely happy with their purchase. Please take a moment to read through the warranty and return terms below.
Request a return within 14 days of purchase
Every piece of furniture covered from delivery date
Items must be unopened, unassembled and unused
Faults must be reported within 24 hours of delivery
At Ideal Carpets & Furniture, we're dedicated to offering a dependable, efficient delivery service so that you're completely happy with your order.
We deliver furniture right across the UK, making it easy and worry-free for customers to give their homes a fresh new look.
What you pay for delivery depends on where you are and how large your order is. Your exact delivery charge will be shown at checkout, so you'll always see it before finalising your purchase.
If you have any questions about delivery, keeping track of your order, or delivery charges, our friendly support team is on hand to help.
We're always glad to help and to make sure your furniture reaches you safely and on schedule.
Orders are processed within 3–5 business days (Monday – Friday).
Orders placed before 6:00 PM GMT will begin processing the same day.
Delivery times vary depending on your location. All shipments are dispatched Monday – Friday.
The estimated delivery time from order placement to arrival at your door:
All estimates are in business days (Monday – Friday), excluding public holidays.