Delivery Information

Deliveries

All Deliveries to
LOCAL area (west Yorkshire) Free Except Accessories + Rugs
All Orders over £999* £3 per mile Mainland UK only
All Accessories £10 Including chairs, Mirrors, Lamps
All Rugs £15

 

When the furniture comes into our warehouse you will be contacted by our logistics department to arrange a suitable date for delivery, we will try our best to arrange a delivery for an am or pm slot.
If you live within west yorkishire we will deliver for free or *your order is over £999 we will deliver for the charge of £3 per mile in uk mainland only .
If you order over £999 we can deliver outside of west Yorkshire for £3 per mile (only uk mainlands)
In most cases our own staff will take on the delivery. The delivery drivers will phone you approximately 20 to 30 minutes before arriving at your home.
At your home our delivery team will leave the goods in a safe place. The goods will be delivered into your home and put in a safe position, assembled and unwrapped if agreed upon. All the wrappings will be left at the location of delivery unless removal of packaging is agreed upon.
If on the odd occasion we are unable to deliver the goods because the access to the property is poor we will return the goods to our warehouse and rearrange delivery once the necessary steps have been taken to allow access i.e. doors removed or windows removed. There may be a small charge if the goods were unable to be delivered but this will be discussed with you prior. Unfortunately we are unable to remove doors and windows on your behalf.
Once in place you will be asked to inspect the furniture and sign to confirm it is in good condition before our delivery team leaves the premises.

 

Furniture to big/small
We accept no liability arising from any inaccuracy in the measurements explained in the description of any products and you are responsible for ensuring there is reasonable access to Your premises for us to provide delivery of the Goods ordered.
the goods will be placed in the room of your request, if You are in any doubt of sizes ect please contact us to arrange a site visit by one of our representative before Ordering the Goods on Our Website.

 

Deliver
All products remain the property of ideal carpets and furniture until the payment is received in full
We will try and deliver your Goods within 28 days of them being available for delivery and try to deliver in the agreed time slot (am or pm) but time of delivery will not be fixed for the avoidance of doubt, we shall not be liable for any loss or damage caused due to delay in delivery or non-delivery of the Goods. If our delivery staff consider the means of access is unsafe We will not deliver the Goods until our staff are satisfied that access is safe. We are not responsible if doors or windows need to be removed or there are any additional costs of delivery. You must provide any required parking permits in advance and shall reimburse us for any parking costs or fines incurred whilst delivering the Goods at the delivery address.

If the delivery address details are incorrect you must notify us within 3 working days of the date of the Confirmation. However these details may not be changed if payment was made by credit or debit card over the internet or by phone. Please note that We deliver Goods only to west Yorkshire unless specified otherwise. If the changed address is not within these regions we may terminate the contract and shall not be liable to you for any direct or indirect losses which arise due to the termination of the contract.

If we are told to place the Goods in position in the delivery address We will do so as per your request if we consider it to be fair (ie we wont carry items to the 5th floor of a apartment unless discussed prior) and save where damage results from our negligence We will not be liable for any damage to your property or that of others occurring in the course of delivery of the Goods to you. You (or your adult representative) must inspect all Goods on delivery and sign a delivery note to confirm the delivery and inspection of the Goods. Refusal to sign may be treated as refusal to take delivery of the Goods being delivered.

We may deliver the Goods on different dates and will notify You on delivery of the first date that a further date is required. If You are unable, for whatever reason to take delivery of the Goods on the agreed delivery dates for any reason, there might be extra costs payable in advance of any further attempted deliveries. We will store your Goods free of charge for a maximum of 14 days from the Goods being available for delivery or from our first attempt at delivery (whichever is the latest), but thereafter we reserve the right to charge you a storage fee until delivery.

 

Termination of the Order
We may terminate an order placed by you for Goods if:
the products are discontinued or not available from stock,
or we are unable to obtain authorisation from your bank or credit card company for payment of the Deposit for the Goods or any other sums under these Terms,
or We notice a pricing error,
or You fail to make payment within 14 days of being notified that the outstanding balance is due to us to either pay for the Goods in full or to enter into a credit agreement with us (if agreed upon prior).
If we are unable to supply any Goods, we are not liable to you but we will ensure that your Deposit/Full payment for the particular Goods is refunded and that you are not charged in the future for the particular Goods unless it is your fault that we cannot supply the particular Goods.